Careers in Fleet Management

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Networking is key to finding good people and good careers. Fleetistics is always on the lookout for quality people, even if we do not have an opening today. It can be mutually beneficial to submit a resume, or come in for an interview. By speaking with us you can learn more about the industry and Fleetistics. As an added benefit, you can also build your professional network.

 

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Fleetistics Careers
Inside Sales Consultant

Overview:

B2B inside sales to fleet operators. Generate new opportunities by calling companies with fleets and operational, safety, training and productivity issues and needs. Once needs are discovered a solution will be identified and then presented via phone or in person for large opportunities. Those with a strong cellular or fleet industry background may be very successful in this position.  This role will follow up with existing accounts to ask for referrals, confirm satisfaction and upsell and propose solutions to issues using a variety of technologies including GPS tracking, telematics, data integration, training, etc. Respond to requests for proposal (RFP), travel to client site (generally local) as needed and perform sales activities in order to achieve sales goals.

This is not telemarketing but consultative SaaS sales via the phone. You will be expected to maintain relationships and work with existing customer. It is a higher level engagement than telemarketing.

Details:

  • Location: SR-56 behind Goodwill in business park
  •  Environment: Small-medium business, business casual
  • Hours: 8:00 am to 5:30 pm, M-F, 40 hours weekly
  • Compensation: Base + commission, Contract to Permanent
  • Occasional travel as needed (avg. less than 3 days per month)

Job Accountabilities:

  • Achieve sales goals once completed with the training ramp up period.
  • Grow business with local and state governments and private fleet operators.
  • Source and respond to RFP’s in a timely manner utilizing Microsoft Office applications.
  • Work with customers to test solutions recommended.
  • Meet customer needs, offer options, resolve problems and follow up with customers.
  • Call customers to assure satisfaction, sell additional services and get referrals.
  • Perform other duties as assigned or requested by management.
  • Meet minimum performance requirements as outlined by the Company

Job Qualifications:

  • Education: Bachelor’s Degree preferred, Associates considered
  • Experience: 5 years inside business sales experience or the equivalent combination of education and experience
  • Service, delivery or fleet related experience a plus
  • SaaS experience if a strong match for this opportunity
  • Ability to connect to people and maintain relationships
  • Skills to find new opportunities that may not yet be sent out for RFP; source new leads, get referrals
  • Engage prospects to establish rapport and partnership through phone, email, trade shows, associations or as needed
  • Maintain relationships with customers after the sale to ensure ongoing satisfaction and to present new products and services

Compensation:

  • Contract to Permanent – contract period to run 30 – 90 days
  • Base + commission (expected: 55-65k year one, 60-70k year two, 70-90k year three+)
  • 8 Paid holidays per year + 2 weeks paid time off each year
  • Company provided health insurance supplement to plans offered – PPO or HMO options

Requirements:

  • Type 35+ WPM – all details are entered on computer (Windows OS)
  • Be proficient in Microsoft Office products, especially Word, PowerPoint & Excel
  • Strong PC skills are needed. Working quickly and efficiently on a PC is a must
  • Highly organized and attentive to details
  • Ability to be on the phone 4-6 hours a day
  • Prospect to find new leads, upsell existing customers, and ask for referrals
  • Fleet, trucking, maintenance software, B2B cellular sales experience a big plus
  • HOS, CSA, driver log experience a plus
  • Ability to consult with prospects and customers at a higher level
  • Strong documentation in CRM
  • Ability to take initiative and problem solve
  • Excellent verbal and written communication skills.
  • Ability to deliver professional oral presentation to prospects or audience in person or over phone
  • Willingness to travel as needed to attend meetings, give presentations, staff trade shows and participate in general sales marketing activities as directed
  • Plan and manage relationships, pilot programs and respond to multiple RFP’s at once (Microsoft Word)

 Other:

  • Ability to manage multiple opportunities simultaneously
  • Lift up to 40 pounds
  • Walk or stand for up to 8 hours per day for trade show
  • Have a valid driver’s license with no more than 3 moving violations in the past 5 years
  • No criminal record & decent credit score
Customer Service Representative

Job Summary:

  • Installation scheduling
  • Quality assurance calls
  • Account cancellation requests and retention
  • General customer service inquiries
  • AR assistance
  • New customer calls
  • Inbound calls and emails
  • Special tasks / projects as needed

Job Accountabilities:

  • Work with various departments to resolve issues and problems
  • Meets customer needs, offers options, resolves problems and follows up with customers·
  • General QA calls·
  • Installation coordination between installer, and customer
  • Performs other related duties as assigned or requested

Job Qualifications:

  • Experience: 2-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience in a strong customer service industry
  • Lift up to 40 pounds
  • Walk or stand for up to 8 hours per day
  • Have a working vehicle with current insurance at all times
  • Have a valid driver’s license with no more than 3 moving violations in the past 5 years.
  • No criminal record
  • Meet minimum performance requirements as outlined by the Company
  • Pass routine, random drug testing


Skills:

  • Ability to take initiative and problem solve
  • Critical thinking skills
  • Excellent verbal and written communication skills
  • Ability to actively engage in conversations with clients
  • Meet minimum performance requirements as outlined by the Company
  • Positive attitude, who is open to change
  • High motivated, self- learner
  • Highly organized and efficient
  • Strong attention to detail
  • The ability to be able to meet strict deadlines
  • Work well independently, and within a team environment
  • Be flexible

The company reserves the right to add or change duties at any time

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