GPS Tracking Small Equipment

GPS Tracking Small Equipment Reduces Theft

One of the biggest requests we get is how to protect small equipment from theft. Mowers are one of the most frequently stolen units because of their mobility, value and ability to provide revenue. They are hard to trace since most police will not randomly stop and check VINs on a mower. GPS tracking small equipment is a good way to reduce the risk of not recovering your mower, monitor productivity and add a layer of safety. GPS trackers and mobile app trackers are affordable options for any landscaping company. Fleetistics can track trucks, people and equipment in one account for central command and control. GPS tracking small equipment may also reduce your insurance premiums if you have an ongoing theft problem.

Contact Fleetistics to discuss your GPS tracking small equipment needs. 855.300.0527

Tips To Deploying GPS Tracking for Small Equipment

  1.  Find a device with battery life greater than 2 years
  2.  Match the GPS device cell network to the cell network that works well in your area
  3. Understand how the GPS device will be reporting at rest and when in motion
  4. After installation, review the data to see how it looks
  5. Combine various security measures such as motion detectors, dogs, cameras, chain and fencing in conjunction with GPS tracking. The stress of the theft process will reduce their interest in searching for a GPS tracker.
Part 1- Transcript of GPS Small Equipment Tracking

Hi everybody, Eron with Fleetistics and today we are going to be talking about different types of tracking. We are going to talk a little bit about tracking zero turn mowers we also have an opportunity to talk about trailer tracking.

There are a lot of customers that lose these expensive commercial mowers to theft, we can track mowers to help recover them in the case of their stolen but we can also track the mowers to help indicate productivity. It’s one thing to get to a job site, it’s completely a different situation for that expensive piece of equipment to get right to work and be busy throughout the course of the day.

If you’re on a job for four hours but you’ve only got two hours of cutting and you’ve gotta ask yourself why. Why are we losing productivity and we can do that through a physical GPS device hidden on the mower itself or we can utilize a mobile app which can be provided to the driver which has secondary benefits. So if you are using something like this in a commercial application in you are out in a remote area say you’re cutting a retention pond and you send somebody out to do it by themselves or even if they’re in a team in there working in different areas but from the same vehicle; what happens if something happens to that employee? If the mower rolls over or the mower gets stuck something of that nature.

On a couple acre property it might take you quite a while to figure out where they are, especially if they rolled own an embankment or rolled into the water God forbid. So having a mobile app that functions in addition to tracking the equipment but can also track the employee if they get up off the equipment and walk somewhere to do some work provides some very nice secondary benefits so will pop some screen shots of what a mower in action looks like through the mobile app and then we can talk about you know what are the some of the differences between mobile app tracking and device tracking.

So the first thing I wanna do those I wanna talk about where on earth can you install a tracking device on a zero turn mower like this. So first I’m gonna grab a tracking device and we’ll go from there. Okay so here we have a fairly typical battery powered asset tracker and this is just a off the shelf waterproof boxes you can get almost anywhere. These asset trackers are typically IP67 rated so they are ready for heavy vibration as well as a wet environment that you typically find on a mower.

If you want to provide some additional camouflage or you want to provide some additional protection then a box like this can be that type of additional protection. You just simply put this inside of there it’s not gonna be any interference this is simply plastic so it’s not a problem. But, this little tracker here could be hidden on the mower and let’s take a look at the mower itself and kind of discuss some areas that we might put a tracker like this and why some areas might be better than others. So let’s switch over to the mower.

Okay so obviously we want to hide the tracker on the mower somewhere and what we really have to be careful of is not putting it in a location that is going to interfere with the operation of the mower or going to inter interact with the things that are being cut. When you have heavy vegetation things like that obviously that comes into play and it could wipe the device off vehicle the mower if it’s in the wrong location. So you start to get kind of limited.

The other thing to take into account is that you know GPS now is way better than it used to be so you can put these trackers upside down sideways you know all different angles. Which you wouldn’t want to do is completely surround them in metal I E. if you put it inside the control units like down in this area down here you may not get the performance that you’re looking for. Now that’s a really really good spot so you just take the tracker that you have and put in that environment and test it and see what happens but understand that is kind of the worst case scenario for placing a tracker.

The next thing or the next place to take a look would be pretty typically would be like under the seat. So lets go ahead so lets go ahead pop the seat and under the seat we’ve got a few options. The first place to look is directly actually on the bottom of the seat but you need to make sure that when the driver comes down the unit isn’t hitting of some kind of surface down here which the driver would be able to feel through the backside.

So you’ll be smart about where you located there the second challenge in this location is what do you actually attach it to it how are you going to attach it? Are you going to use the 3M tape which is really really good stuff it’s almost you know it’s almost too hard to get it off if you decide you want to move it later. If you put to in two strips of the one inch 3M automotive this tracker is absolutely not going anywhere.

You can also look up underneath the battery plate. So the battery sets on a piece of metal you could look at sticking it up underneath that or down in this area there’s actually a metal structural plate that connects the frame into different areas if you could put it underneath that somebody that. Stealing this mower is not going to be looking at all those particular areas. I mean they’re thieves for a reason right. They’re gonna take a quick look perhaps but after they’ve done a quick look they’re gonna move on so your mower and hopefully at that point you have a GPS coordinate yeah.

Obviously don’t go recover the mole yourself call the police and go get your mower but also with people they don’t do it again the next time that you’re out. So you know you really got to kind of play and do some testing with the placement of the device because these devices all very to you know the quality of the GPS receiver how they transmit that type of thing varies between asset trackers and how they are configured.

You may have the same asset trackers your buddy but this one could be programmed differently from the one that your friend has so that’s something important understand. Now let’s talk a little bit about how these are going to perform as opposed to a vehicle tracking system which might be on a on a vehicle. Anytime that you have a battery solution you’ve got to be aware that you have to control how it the reports. If you don’t it just reports once every minute then what’s gonna happen is this is going to die so fast that you’re gonna get very frustrated going around chasing batteries to replace them all the time.

You could get a unit that wires into the mower with a backup battery which is really kind of the best combination so when the mowers running throughout the course of the day it’s recharging the batteries but when the mowers off the batteries in the unit are now supplying the tracking and the tracking when the when the unit is powered is going to look different than it would when it was using the batteries. So you have to understand that difference now let’s talk about mobile apps.

(open next section)

Part 2

We have a mobile app that you can put on your android or iOS and it uses the phone’s GPS and it stores that information on the phone and then you can look at that track information either on a portal or we have a version that is less expensive that will email information in and you can look at it you know essentially from an email report. The portal one is great because you just log into a cloud account and then you look at the you know the the assets you know where they are throughout the course the that’s a little bit more traditional tracking that you probably interested in doing.

If you want to see if the guy’s got the job site then the mobile app would give you that visibility and then you would start to be able to see them go back and forth as they were mowing and cutting and things like that. If they went MIA you’d be able to see you know where they disappeared. But, also in the mobile app the other big advantages but you get an sos button and the sos button has a couple different ways of alerting.

So if there is an emergency somebody back in your office would get notified and then you can call and try to get a hold of somebody or dispatch 911 out to the exact location because you now know that. So it’s a big big safety variable and we all know that with equipment like this it only takes a second for things to go terribly wrong and it could be a widow maker dead tree that drops a limb because you hit the lower branches and all of the sudden it breaks often falls on somebody. You could slide this thing down into a pond. You get stuck in mud. All different kinds of things that happen out there. You guys certainly know all the stories that you’ve encountered over the years.

It is possible that you want a asset tracker for theft and then you would go with the mobile app to monitor the productivity side right? So you can do combinations and we can put all of that data into one GPS account where you can see everything and when I say everything that includes the trailer. So this type of unit is very well suited for mounting underneath the trailer like this and if your trailer gets stolen then you got a chance to get back and then we can also incorporate vehicle tracking.

If you’re looking at vehicles trailers, and equipment, all in the same account all the same screen. One of our systems allows you to change the icons so you could differentiate between those three things and really get a really good picture of what’s going on out in the field.

So if you have any questions about GPS tracking, vehicle tracking, asset tracking, how to do installs, what type of device is going to work best for you, what of mobile apps and asset trackers are gonna work for you, give Fleetistics a call and talk to one of our account managers. We’ve been doing this for over twenty years account managers are very experienced and talking through all different types of scenarios and we have a lot of different technology that we can help you with, not only out of the box, but if you want something custom to we’ve got free API’s that allow you to do integrations and other systems.

So contact Fleetistics.com and let us know and we’re here to help you so thank you and good luck and may you never have a expensive commercial mower stolen again .

Vehicle & Asset Telematics

Electronic Forms

Mobile Viewing

Routing

Vehicle & Asset Telematics

Electronic Forms

Mobile Viewing

Routing

Fleet Dashcams In Tampa

Tampa’s #1 Fleet Dashcam

Fleet dashcams are an essential part of fleet management. Fleetistics has been offering fleet dashcams in Tampa and Florida since they came out. Dashcams can be used to reduce insurance premiums and are sometimes needed to avoid being put out of business due to high accident rates. 

Some companies use fleet dashcams for training and to avoid accidents, others use it to simply make the insurance company happy. Fleet managers wanting to get ahead of fleet safety issues will want fleet dashcams with AI or artificial intelligence. AI identifies driving behaviors that may be unsafe so fleet managers do not have to view hours of video to spot unwanted driving behavior. Fleetistics offers several fleet dashcams ranging in price from basic and affordable, to advance AI technology.

Get Fleet Dashcams in Tampa

Fleetistics started in GPS vehicle tracking in 2001. As fleet management has evolved, Fleetistics has incorporated new technology such as telematics and dashcams. Fleet operators in Tampa have the advantage of being able to meet face to face to meet Fleetistics’ team members and to review progress. 

“False Positives” With Fleet Dashcam

One challenge with fleet dashcam AI is dealing with false positives. A false positive is when the AI incorrectly determines the driver is exhibiting unwanted behavior. False positives happen with all fleet dashcams but some have better AI than others. You can imagine how hard it is to determine if someone is scratching their head or holding a cell phone to their ear. 

False positives consume time and make using a fleet dashcam without AI less efficient. It takes time to develop AI and because it saves fleet managers time, it simply cost more. 

How To Address Video False Positives

Reducing the number of false positives is a challenge. AI is not perfect and people are unique. This makes it extremely difficult to for AI engineers to get 100% accuracy. In fact, there is not a fleet dashcam that is 100% accurate. To minimize the time needed to review the fleet video, fleet managers have a few options.

  • Outsource the video review. Third party companies can review your video for you and flag the videos which are true vehicle safety issues so you can only a address accurate videos.
  • Find a fleet dashcam that has a lower false positive rate.
  • Work with the drivers to reduce unwanted behavior by frequently addressing it and making it a priority.

If you are looking for fleet dashcams in Tampa, Florida or anywhere in the United States, contact Fleetistics to learn more. 

Contact Fleetistics

Sales

Service

contact@fleetistics.com

Vehicle & Asset Telematics

Electronic Forms

Mobile Viewing

Routing

Vehicle & Asset Telematics

Electronic Forms

Mobile Viewing

Routing

Do It Yourself (DIY) GPS Vehicle Tracking

Do It Yourself GPS Vehicle Tracking

Generic GPS Trackers

Do It Yourself GPS Vehicle Tracking

Custom GPS Vehicle Tracking System

Some people may ask this question thinking how hard can it be to create a do it yourself GPS vehicle tracking system. There is a website, GPS trackers on Amazon, and SIM cards are available at your local gas station. What could go wrong?

At Fleetistics our mission is to help customers get the right solution for the lowest investment. If this means providing a customer an IoT data-only solution, we have that. In fact, Fleetistics already has customers using an IoT-only service.

One of the most technically challenging aspects of creating a GPS tracking system is collecting the data from a network provider such as AT&T, routing it to the right destination, and getting it into a database. Since Fleetistics has accomplished this for multiple GPS trackers and protocols, customers can pay a significantly lower fee to connect to our APIs for the data routing. Fleetistics will supply the GPS tracking device, data service, and API service. Once the GPS data is in a database on your network, the rest is up to you. Fleetistics will maintain the data processor and API in the event changes are made to the process.

If you want to compare the various platforms and GPS tracking services click here.

 

Is A DIY GPS Tracking System A Good Idea

There is a lot of risk in trying to do this yourself. You risk time, money, and sales opportunities during the development process. If you get to the end and it does not meet expectations, you experience a significant loss.

If your organization is mapping intensive already, displaying GPS data on the map is not a far reach. Industries such as shipping, cargo, and trucking which have national or global operations may be interested in Fleetistics IoT service as a method to reduce the cost of a do it yourself GPS tracking system which can combine and normalize tracking data from multiple GPS trackers.

Vehicle & Asset Telematics
Electronic Forms
Mobile Viewing
Routing
Vehicle & Asset Telematics
Electronic Forms
Mobile Viewing
Routing

Geotab T-Mobile Support 3G to 4G Upgrade Program

T-Mobile 3G Sunset 12/31/2020

 

3G to 4G Upgrade  latest news: T-Mobile has announced they will enforce the published date to deactivate 3G Geotab fleet tracker T-Mobile GPS tracking devices. This means Fleetistics customers with GPS devices using the T-Mobile 3G network need to plan now. Those devices will stop reporting at the end of the year. Fleetistics has several programs in place to aid customers in transitioning from TMO 3G to the newer 4G technology.

AT&T and Verizon customers are not affected by T-Mobile’s plan. They have committed to maintain their 3G networks until 12/2022.

Customers must be in good financial standing to participate in the 3G to 4G Upgrade program.

 

Call

877.467.0326

TMO 3G to 4G Upgrade Program (Geotab customers only)

 

  1. Existing ProPlus and Fleetistics rental customers automatically get replacement devices in Q4 of 2020 or at Geotab’s discretion with a service agreement that extends past 2020. Now is the time to call Fleetistics customer service and schedule 3G upgrade for Q4 to be sure GPS devices are available. ProPlus includes Roadside Service – Learn More. Compare Geotab service plans – Click here.

2. Customers not wanting to upgrade to ProPlus may purchase a replacement device at a deeply discounted and subsidized price. Contact Fleetistics for details

3. Customers not wanting to purchase a 4G device may receive a free T-Mobile 4G device with a minimum service agreement of 24 months. If you love the Geotab platform and never plan to leave the most robust fleet management solution available, why not take advantage of this free 4G upgrade offer.

Changing Cellular Network Carriers On Upgrade

In some situations network coverage changes and a customer may feel a different carrier is now a better option. Since this program is T-Mobile specific the free upgrade program does not offer carrier switching. However, for a nominal fee, customers may choose to replace T-Mobile device with an AT&T or Verizon telematics device. Contact your Fleetistics account manager or customer service for pricing and details.

GO GPS Tracker from Geotab

Installation Requirements

To avoid undue delays and administrative fees you will have 5 days to install the replacement devices from the date of delivery before the old 3G devices are deactivated. If you have more GPS trackers than you can replace in 5 days Fleetistics will work with you to provide multiple deliveries for the cost of shipping.

The goal is to make this exchange process for customers across the United States quick and efficient.

Replacing Devices In MyGeotab

It is important that you replace the old GPS devices with the new devices in your MyGeotab account. The linked document, Geotab Replacing A Device, walks you through this process. Be sure to contact us with the serial numbers of the devices you have replaced so they can be deactivated. Failing to do this step will result in double billing. It is recommended that you open a support ticket in MyFleetistics asking customer service to verify everything is correct once you feel the replacement is complete.

After swapping the GPS devices, replacing them in MyGeotab, and confirming with Fleetistics customer service, the 3G T-mobile devices can be disguarded since they will be deactivated and cannot be reactivated.

GPS Tracking

Fleet Management

Phone Tracking

Tablets & Data

Support Cases Made Easy

Support Cases Just Got Easier!

The thought of opening a support case can be frustrating. We have all had a bad experience dealing with a support issue online at some point. Fleetistics is determined to simplify and streamline the support process.

Benefits Of Opening A Support Case

  • Avoid Hold. Don’t waste valuable time calling. We are glad to talk to you but we service many customers. Entering a case simply avoids hold time and phone tag.
  • Easy Access. The support system resides within MyFleetistics. It is connected to your database so you don’t have to look up serial numbers and device details. When a case is opened from the Device Status Table, vehicle information is automatically entered in the support ticket. Current and historical cases can be reviewed.
  • Fire and forget. The case allows you to walk away why we do our research. You can go about your day. No phone tag. No being on hold.
  • Accountability. Cases are time and date stamped. Both parties are held accountable for a timely response.
  • Communication. Information is shared and documented in one place for a single issue.
  • Notification. When a case is updated by Fleetistics or you, notification is provided to the other party.
  • Self Help. We are working to provide quick, easy to follow instructions for the most common issues so you can potentially address an issue immediately and move on with your day. View troubleshooting steps click here.
Opening a Support Case

Accessing the Device Support System

 

After logging into MyFleetistics, click Analytics, then Dashboard Device Status. A list of your devices populates, color coded to identify devices that may have issues. First, find the device that you want to open a case for, and click the flag to the right of the device information.

 

Opening a Support Case

Next, Complete the Brief Support Case Form

Not a vehicle or device issue?

If your support case is not about a device issue, simply click the cross icon in the top right corner of the window or navigate to Help Center > Support and select “Open Support Case” to open the form without specific device information.

Alternate path to open case

Select the category of the issue from the pre-populated list.

Open a support case

Now, Add Your Case Comments

In the comments section tell us what you have done to identify or resolve the issue. Clearly, we must go through a series of troubleshooting steps. Knowing what you have already done moves us past those steps.

A screen shot or image of an unusual occurrence is always helpful. Don’t forget to attach the file.

Finally, be sure to verify your email address and add the best phone number best time to call if we need to speak with you.

Open a support case

You have successfully opened a support case.

Support Case is now open

Case Confirmation Email

Once a case has been opened you will receive an email confirmation as in the image below. The email contains a link to your case. Each time a case is updated, you will receive another email notification so you know it is time to view and respond.

Inside the case you can add additional details, upload images, and respond to questions the Support Reps ask through the linked form. Replying to the email will not record your response in the case, so always use the link in the email to add your response directly to the case. All of the history is then recorded in the case. You can also check on the status of a case at any time by navigating to Help Center > Cases .

Case Acknowledgement Email

Example of the Support Case in MyFleetistics

Typical Support Case Documentation

In the example below, Support requests the client’s agreement to the RMA terms prior to returning the device for testing. The pdf RMA terms document link is in the email and in the case itself. It contains the details on where to send the device, what happens next, and has some helpful links to other documents as well. After reading the document it is time to acknowledge it in the Support Case system. Working from the email, it looks like this.

Support Case agreement

The Response to the Case is now logged and time/date stamped.

As more action is taken, everything is documented while the problem is being solved. Here is the case after a few more entries. There is no question about who is doing what, or if we are making progress.

Support case progress