Convenient Products & Services Catalog

Fleet Services

Fleet-Services-by-Fleetistics
Services offered by Fleetistics as well as key partners.

Fleet Products & Services

Easy Online Ordering

 

Time is money and customers do not want to spend their time placing orders over the phone or playing phone tag. Fleetistics has made the process of browsing the most popular fleet products and services easy and convenient with our Products & Services catalog in the MyFleetistics fleet management portal.

When an order is placed through the portal, the account manager receives the order for review. Since parts change and it may be confusing, Fleetistics built in a process of checks and balances to reduce the time spent redoing orders or asking questions.

 

Fleet-Products-Expanded-View

Each fleet product or service can be expanded to view more information (left). Features, documents, videos and web pages may be listed with more information.

 

When you select an item it moves to the cart (right) where you can review before placing your order. Your order request will be sent to your Account Manager for verification and to create the final order document for your approval. If you change your mind or want to update the list, just contact your account manager.

Fleet-Products-Shopping-Cart
Add new fleet products and services such as cameras or learn more about things such as National Safety Council training.

GPS Tracker Highlights Abuse

Truck Abuse

Car tracker exposes fishing trip
What is the cost to the employer in time, liability, and fuel?

Car Tracker Exposes Employee Gone Fishing

We’ve seen this a thousand times over the years. Company fleet vehicles being used to facilitate recreational activities. Car trackers can sometimes highlight this and other types of vehicle misuse, but it can be difficult to catch if you don’t know what to look for. This video reveals a variety of bad driving behaviors and demonstrates how the car tracker identifies and records them.

When it comes to unauthorized vehicle use, what you want to look for in the GPS tracker user interface is vehicle activity that is off route, movement after hours, or a vehicle that stops tracking unexpectedly. Other indicators might be low productivity per hour compared to others, higher fuel costs or lower MPG per dollar generated or higher wages and fewer service calls completed.

Addressing unwanted driving starts with proper implementation. Read the Fleetistics guide to introducing car tracking to your employees.  CLICK HERE

DriveTRAX – How’s My Driving Program

Driver behavior decal service
City Worker - How's My Driving Program

Click to enlarge

Maintain a Positive Public Image

DriveTRAX fills in where GPS tracking cannot provide information. As much as we love GPS tracking technology, it cannot give you the needed data in all situations. Your brand is on your fleet and every interaction with the public builds or diminishes your brand. 

We have seen many situations like the one to the left which provides a terrible public perception of the city and their workers. This photo was taken alongside a busy 6 lane road during the lunch rush hour. The driver may have been on break from a 12-hour shift but the public perception is still negative.

The DriveTRAX program automates and digitizes the traditional How’s My Driving concept. With a fully automated system, there is no need for payroll expenses. Fleetistics took this How’s My Driving concept further by integrated reports with live vehicle tracking data. We can determine if the vehicle was in the area at the time and date of the report to protect drivers from false allogations. 

DriveTRAX provides another layer of insight that is provided by citizens. Fleetistics integrates the GPS tracking data with the citizen reports to keep your public perception strong.

Focus on the Positive

The goal is not to catch employees doing something wrong. The goal should be to catch drivers doing what you want them to do, rewarding that behavior, and quickly addressing the unwanted behavior.

Unfortunately, some people don’t learn and they make a choice to work some place else, like your competitor, that isn’t using Fleetistics technology.

DriveTRAX is very cost effective alternative to a traditional How’s My Driving program, plus the value of our GPS vehicle tracking service integration.

How's My Driving

Share Your Vehicles Location

Lakeshore RV Live Map

Lakeshore RV Tracking Map
Customer utilizing customer links to display vehicle location for customers to view while RVs are being delivered.

MyFleetView Custom Map Sharing

With MyFleetView (MFV) you can extend the benefit of your fleet tracking system to your customers by sharing the location of your fleet. Customers can create, share, edit and void links for customers. Lakeshore RV did just this by adding the location of their fleet to their website.

You can share one vehicle or asset or share them all. MFV links require no logging in because the contain an embedded, encrypted token used to access the database.

MyFleetView is great for field managers because by saving a shortcut to the phone desktop, accessing vehicle locations is just one click away. This is simply more convenient than logging in and navigating through several menus to get to their fleet. It is also much safer since it is a single step instead of 3-4 which takes the eyes off the road for a longer period.

 

Map Link Editor

  1. Include one vehicle or multiple
  2. Expired on a set date
  3. Disable during certain times of the day
  4. Expire after X days

 

 

 

MyGeotab Version 11

MyGeotab Version 11

Overview of MyGeotab Version 11 

We have some exciting news to share with you  from Geotab. Over the past few weeks, Geotab has released several updates in near sequence – version 9.0, 10.0, and 11.0 – that will greatly improve your user experience. These include some interface updates and new enhancements you have been waiting for. The goal is to have you – and all Geotab customers – on MyGeotab version 11.0 by May 14th. 

After the rollout of MyGeotab Version 11, Geotab will transition from quarterly to weekly deployment of bug fixes, backend updates, etc., and four week releases of new features and functionality. This pivot will simplify and optimize the MyGeotab and Geotab Drive platforms into one evolving but unified version. You’ll get new features faster and you can configure your needs and specifications by selecting which new features you want to enable. 

The new approach ensures that you are always on the latest and greatest version of the Geotab platform. Here are some benefits you can expect:

    • One version of MyGeotab for all customers means more focus on innovation and product quality
    • You get new functionality – and value – faster:  features will now be launched when they are ready vs. waiting for next major release
    • Fewer product changes deployed at once: enhanced product stability and reliability, and new features can be turned on with a flag  
    • Preview new features before they are released:  ability to sign up for regular previews of new features in MyPreview so you are consistently gaining value and insights
    • Quicker feedback loop and iteration: faster response to customer feedback for product changes and bug fixes.
MyGeotab V11 FAQ

Frequently Asked Questions

Why is Geotab making this change?

The new approach ensures that you are always on the latest and greatest version of the Geotab platform. Here are some benefits you can expect:

Why is Geotab making this change

How will upgrade migrations be managed between now and through the path to MyGeotab Version 11?

Geotab is aiming to get all customers on MyGeotab Version 11 by May 14th, 2023. The reason for this accelerated timeline is to get to one version to deliver a better product and customer experience moving forward. If you are already on Version 10, you’ll have until mid May to upgrade to Version 11. If you are on an older release, you will be migrated through to MyGeotab Version 11 one version upgrade at a time to reach this milestone.

Depending on how many upgrade migrations you need to make, you might only be on a newer release for a week or two. We understand that for some of our customers this is much faster than normal. To ease the process, our customer-facing teams are all hands on deck to be able to support you and your Geotab Partner through the transition.

Why is Geotab doing incremental upgrades to databases to reach MyGeotab Version 11 versus a single upgrade to get there?

Geotab gave much consideration to how to approach getting all customers onto the same version to achieve this milestone and make this important shift in our product release strategy. They concluded that there is a higher degree of risk in skipping releases. Should an issue arise during the migration process, pushing all customers through a significant single version upgrade makes it more difficult to roll back major changes should they need to.

How do I know what version I am on?

To see what version you are on in MyGeotab, click on Administration > About. For example, the database below is running on Version 11.0. See below.

Will I need to manually update to the new versions?

The version upgrades through to Version 11 will automatically be rolled out to our customers during standard maintenance hours.

How will deployments and releases work after MyGeotab Version 11 migration is complete?

Future releases

What are some new highlights we can look forward to in versions 10 and 11?

Version 10

● Restricted Data Mode (Feature Preview)
● Safety Center (Feature Preview)
● New AI Collision Detection Rule
● EV Range Capability
● Energy Report Performance
● Interactive Reports (Feature Preview)
● Mobile App Improvements

Version 11

● Maintenance Center (Feature Preview)
● Safety Center V1
● New Navigation Menu (Feature Preview)
● Improved MyGeotab Routes and Optimization (Feature Preview)
● Improved workflow to register databases
● Interactive Charts for built-in reports

 

How can we submit feature requests and feedback?

The current feature request process is being phased out as of May 1st, 2023. What’s taking its place? Geotab is introducing the Feedback Hub, a new direct channel for customers and partners to submit ideas related to how they can improve their products – and your experiences with them.

The Feedback Hub gives you the opportunity to not only submit your feedback or ideas directly, but you can also view all submitted feedback, upvote, and comment to help drive up the priority of submissions. You can access the Feedback Hub on the Geotab Community site. Just a note that if you are not already a member, you must register to join the Community in order to be able to
submit ideas or feedback.

Who do we contact with questions or if we experience issues during our migration?

If you require assistance or have any inquiries during your migration, please follow your existing support pathway.

 

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