MyFleetistics Ordering Process

Ordering from Your MyFleetistics Account

The MyFleetistics ordering process might seem like a silly topic to address in a blog post, but with the number of new customers coming on board, and user changes in responsibility taking place, it seems that there are frequently new users placing an order in MyFleetistics for the first time.

The MyFleetistics Portal stores your order history, training resources, service agreements, invoices, and allows you to administer additional paid services like custom map links, weather layers, and our Fleetistics WEX Fuel Card. In addition, the portal displays a variety of condensed reports generated from your GPS tracking data and houses our support ticketing system.

MyFleetistics Ordering Process
MyFleetistics Ordering Process

Understanding Quotes vs Orders

When a client requests a quote, we enter it into MyFleetistics, your account management portal. The function of the portal is not only to display the quote for client review, but also for them to accept the quote which converts it into an order. This can be confusing to a new user, but it eliminates multiple steps.

Keep in mind, the MyFleetistics ordering process also includes a way for customers to initiate a quote by using the “Quick Order” menu on the left.  Add needed items to the cart and a quote will be added to your account. There is no need to call or email and it takes just 60 seconds to place follow-on orders.

We hope this post will be helpful and will serve as a valuable resource for new clients and old alike. If you have questions about the process or any of our products & services, do not hesitate to give us a call.

This 3-minute video will give you a bird’s eye view of completing a quote/order form using the MyFleetistics ordering process.

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Great Resources for Trucking Companies

Fleetistics strives to be one of the great resources for trucking companies at your fingertips today, but we cannot be all things to all clients. No company or organization can.

We have a great deal of expertise in using ELD platforms and maintaining compliance, but we are often asked questions about regulations that we do not have answers for. Just yesterday a client asked if OSHA or California DOT had DVIR requirements for medium duty vehicles that were different from what FMCSA requires for long-haul heavy-duty trucks. Quite frankly, we would expect they might, but reality is we have no idea.

A few great resources for trucking companies we all should know.

It can be very frustrating trying to find simple answers on regulatory sites like OSHA, and FMCSA. We cannot be experts on everything, so we go out of our way to look for sources we can trust. There are a variety of businesses and organizations that specialize in regulatory compliance services, but smaller trucking firms may not be able to afford their services. There are also web services that offer specific information like oversize load permit regulations that you can subscribe to.

Great Resources for Trucking Companies
Great Resources for Trucking Companies

We recently ran across a YouTube channel that was filled with brief videos on everything from what inspectors look for, to defining what constitutes an official “flat tire”, to how to properly log your driving time when running emergency loads under an emergency declaration. Most of the videos are under 2 minutes, providing clear and concise information.

Other great resources for trucking companies include:

  1. A provider that arranges connections between truckers and essential trucking suppliers.
  2. A provider that specializes in matching the right load to the right kind of truck. With appropriate weight limits.
  3. A provider for efficient routing. For some companies this might be Google maps, and for others it may be a more sophisticated routing and scheduling app.
  4. Contact with a law firm specializing in defending commercial trucking companies and their drivers, especially if vehicles are subject to the varying laws in multiple states.
  5. An insurance provider that specializes in providing liability coverage that covers the driver, their vehicle, the cargo being hauled.

We will continue to do everything we can to help our clients stay in compliance and find the resources for trucking companies that they need. If you have resources you can recommend, let us know so that we can share them with others.

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Winning Fleet Dashcam Technology – A Few Things to Consider When Investing

Submitted by Kim Spring, Fleetistics Business Analyst

Choosing the right commercial fleet dashcam technology today can be as hard as ordering off the 15-page menu at The Cheesecake Factory. There are many vendors that offer a plethora of options to choose from. Instead of focusing on brands of dashcams, in today’s blog, we will discuss some of the different features and benefits of different fleet dashcam technology to help guide you to choose the best dashcam for your fleet needs.

Fleet Dashcam “Must Have” List

The first step in determining what dashcam technology will work best for your fleet is to weed through the “must haves” and “don’t need” items. We recommend that the personnel involved in selecting the technology get together and determine the top 3-4 features that are going to maximize productivity and profitability with fleet dashcams. Some examples are front/forward facing cameras, AI technology, and safety vs. Insurance features. Having too many “must haves” may make it impossible to move forward. If you start with too many requested features, there may be no single solution that fits the mold. Once the “must haves” have been determined, it is also good to have a few “wants” or “would like to have” items so that as your organization grows, you know the fleet dashcam technology can continue to grow with you. This is an investment and the dashcams should continue to meet your ever-expanding company needs. We recommend this two-step process to our clients, and it is one of the reasons that Fleetistics offers a variety of options. One size does not fit all.

Fleetistics Dashcams

Your Goals For Fleet Dashcam Technology

Understanding what your goals are will help guide your organization toward the closest fit fleet dashcams available in today’s market. There are four traditional types of cameras:

  • Forward-Facing – Mounted on the windshield. Designed to capture collisions.
  • Dual-Facing – Mounted on the windshield. Designed to capture collisions as well as in-cab activity.
  • Exterior – Mounted on the exterior of the vehicles to capture a 360º view of the surrounding road.
  • Interior – Typically mounted in various places inside the vehicle or trailer to keep passengers or cargo safe and secure.

Once you understand these basics of fleet dashcam technology, there are additional features available and things to consider from a benefits perspective. If your organization is simply looking for dashcams for insurance purposes then a simple dual-facing camera would work without the bells and whistles. If the objective is safety, then a more robust solution that includes features such as AI (artificial intelligence) technology to pinpoint coachable behavior like cell phone usage, falling asleep at the wheel, and other distracted driving would be more appropriate. Back-up cameras are available with some systems as well.

dv6 fleet dashcam video

Additional Considerations

Other considerations to consider are as follows:

  • Installation – How difficult will the installation be? Do we have capable staff members or should we hire an expert installation technician (recommended)?
  • Storage needed – Some solutions (but not all) pool data meaning if one vehicle goes over but another is under, you would not go over the total data plan. Other solutions have set data plans per camera and may incur overage charges.
  • Reports – What type of reporting is expected from the solution? Many solutions offer event reporting based on programmed rules.
  • Integration – Is there an API available to use the camera data in other systems you use?

Investing For Maximum ROI

Finally, it is also important to consider the investment. Dashcam data typically ranges from a low end of $13.00 per month to as high as $50 or more per month (per vehicle). That does not include the dashcam hardware cost. There are some SaaS models available that have a lower initial investment and build the hardware price into the monthly cost per vehicle. Fleetistics recently introduced the first ever Pay-as-You-Go plan. This offers the same functionality as our standard plan without automatic uploads at a very low monthly base rate + cost per MB used. This is a great option for organizations new to cameras that aren’t sure how much data they will use, and don’t plan to look at the camera data unless it is needed like in the event of a collision. It allows you to pay only for the data you actually use.

No matter what the needs of your organization may be, there is fleet dashcam technology out there to meet your needs. Again no one size fits all, so it’s important to weigh the options and make an educated decision. We encourage our clients to utilize the tools provided and we are always here to help guide you in the best direction. For more information, please contact us at 877-467-0326 or www.fleetistics.com.
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Indoor Tracking

Indoor Tracking Solutions

Submitted by Kim Spring, Business Analyst

Here at Fleetistics we specialize in vehicle GPS/Telematics solutions, but did you know there are solutions out there that focus on real-time indoor tracking solutions? There are a variety of uses for this technology. In this blog, we will identify some key features, uses and solutions.

Real-Time Location Systems (RTLS) for indoor tracking enable businesses to achieve more through a variety of industries: healthcare, smart buildings, retail, manufacturing & logistics, sports and much more. These one-size-fits-all RTLS technology solution for location-based services and applications, provide accurate and real-time tracking for tags and devices that is sent back to an end user application.

Why Indoor Tracking?

These devices when applied provide a variety of benefits. Take Industry for example, implementing these tags within companies can improve worker safety, process optimization and inventory management to name a few. In Healthcare, companies can track medical equipment, optimize hospital workflows and improve staff and patient safety.

Think about the safety and security industry. By using this technology organizations can increase staff and inmate safety, improve compliance regulations and so much more. These are just a few examples of the industries that can take advantage of this technology.

Bar coded indoor tracking badge

How it Works

Essentially the way it works is very similar to how our GPS/Telematics tracking solutions for vehicles and assets work. The tags, devices and sensors (in this case using Bluetooth®) send the information to the locators which in turn go through the positioning engine. The end result is sent to the application whether it be through an API into a client’s application or the one provided.

Disney® has a unique application for similar services. Instead of using Bluetooth® technology they have been using Radio Frequency Identification (RFID) technology for several years. These MagicBands allow guests to enter theme parks, unlock their Disney Resort hotel room and buy foods and merchandise. It also allows the Disney® theme parks to track the flow of guests from park to park.

Which is Better, Bluetooth or RFID?

The simple answer is neither. They are different solutions serving their individual purpose. Simply defined Bluetooth is a standard technology for short-range wireless connection of mobile phones, computers and other electronic devices. RFID uses electromagnetic fields to automatically identify and track tags that are attached to objects. Bluetooth is used to communicate between two Bluetooth compatible devices and has the ability to handle data and voice transmissions at the same time. This allows it to be used in a wide variety of applications. RFID is used to transfer a limited amount of information that is stored in the RFID tags such as product information and location information.

In short if the use case is in a centralized location with a limited amount of data needing to be transferred RFID would be suitable whereas if you are looking at tracking in a decentralized or larger area and have more information to transmit, using Bluetooth connected devices in a network is the way to go.

Indoor Tracking Badge

Is Indoor Tracking Right For Me?

The first thing a company needs to determine before deciding what indoor tracking solution is best for them are the business cases. In this blog we talked about some use cases in Industry, Healthcare and Safety & Security. If you have value in the tools onsite, the people in your organization, the items you sell you might consider an indoor RTLS solution. In the meantime, if you have vehicles or assets we can tell you all the benefits and features our out GPS/Telematics solutions. Feel free to contact us at www.fleetistics.com for more information.

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Fuel Savings – Something we can all agree on!

Fuel Savings are Critical to Small Business Survival

Submitted by Kim Spring, Business Analyst

According to the U.S Energy Information Administration (eia), the United States average fuel cost in 2021 was $3.01 per gallon. Today the national average has risen to $4.88 per gallon. That is a 61% increase in just 1-year. Fuel costs are a large portion of a fleet’s spend, therefore Fleet Managers across the nation are having to find innovative ways to save fuel. There are a lot of tips, tricks and technology that can assist fleet managers with fuel efficiency.

Sometimes when looking at the big picture we forget about the basics. Here are some simple steps to help beat high gasoline prices:

  • Reduce Speed – Each 5 mph over 60 mph is like paying an additional $0.15 per gallon of gas. By reducing excessive speed, aggressive driving behavior such as rapid acceleration and hard braking, less fuel will be wasted.
  • Vehicle Maintenance– Keeping your fleet vehicles well maintained will not only save fuel but also keep your fleet running smoothly. Newer vehicles tend to be more efficient than their previous model years, however having a diligent maintenance program can keep your vehicles on the road longer.
  • Reducing Idling – By avoiding excessive driving fleets can harness the savings of this low hanging fruit. For every hour a vehicle idles it burns approximately 1 gallon of fuel.
  • Identifying and Reducing Fuel Fraud – Unfortunately fuel fraud is a fact of life for most fleets and can be very costly. Having tools in place to help prevent and stop fuel fraud with significantly reduce fleet fuel spend.

Tools to Increase Fuel Savings

Armed with the basic steps above in mind, fleet managers can implement tools to provide them the data they need to monitor fuel spend to increase fuel savings. Telematics solutions have been widely adopted across fleets for this purpose. These tools give fleet managers the power to monitor speeding, idling, harsh driving behavior, vehicle maintenance etc. using dashboards and reporting.

Fuel trend reports allow fleet managers to identify areas for improvement and coach drivers as needed. Performing vehicle inspections is also key to maintaining fleet vehicles. Regularly checking tire inflation, maintaining oil and using the right air filters also impact the vehicle’s overall fuel economy.

Fuel Cards for More Control Over Fuel Spend

Another substantial fuel savings technology is introducing a Fuel Card program. Fuel cards are flexible and some even offer rebates on fuel purchases. Some advantages to fuel cards include:

  • Better protection for fleet fuel spend/fraud – Set custom limits on total spending, approved locations and time-of-day use.
  • Automated fuel expense reporting – No more manual receipt collection and data entry.
  • Real-time fuel tracking tool -Allows problems to be identified and solved before adding to month over month fuel costs
  • Performance monitoring – Poor mileage may indicate inefficient driving habits or maintenance needs.
Many of the major fleet fuel card providers integrate with Telematics solutions. This allows fleet managers to compare mileage entered at the pump to actual odometer reading from the vehicle. Telematics monitors mpg and fuel tank levels and rules can be implemented to highlight any areas where there might be a spike in fuel spending.

The key to successfully reducing fleet fuel spend comes down to having the tools that work best to provide fleet managers with data, trends and reports that allow them to ability to really see how the fleet is operating on a daily basis.

For more information on Telematics solutions and Fleet Cards contact us today

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