Frequently Asked Questions
Q: Will the system automatically log the driver on duty, driving?
A: Once the driver logs in, the system will automatically switch to On Duty when the DVIR is initiated. The duty status will automatically switch to driving when motion is detected faster than 5mph. When a vehicle stops the Geotab Drive waits 5 minutes to change the status from Drive (D) to On and the 5 minutes is added back to the driver drive time. Letting the system automatically change the driving status is the best way to use the system.
Q: How much personal conveyance can a driver have?
A: 75 hours is the max in the United States
Q: Is the driver tracked in privacy mode?
A: No. There is a
Q: How long does a driver have to certify logs?
A: The driver has 14 days to certify the electronic logs or the carrier must print and have the driver sign the paper log.
Q: What is required for data transfer?
A: AOBRD Show screen ELD data transfer USB, email, other
Q: What if your fleet grows after 12/17/17?
Q: What if traveling out of cellular coverage?
A: If more than 8 hours, must keep a paper log and recreate log within 8 days.
Q: What if ELD stops working or malfunctions?
A: 7 days to fix and must keep paper logs until working. Extensions can be requested.
Q: What is the driver required to have in the vehicle?
A: 1.Drive Guide
Q: How do I add a driver to MyGeotab for ELD?
A: Only account admins can add users in MyFleetistics or MyGeotab Go to the Account>Users menu and click add. In MyGeotab go to Administration>users and assign a security clearance of driver.
Q: What if I am transferring a device to a new vehicle?
A: 1.In MyGeotab>Vehicles>More Details>Replace with
2. Note: DO NOT SELECT REMOVE
Q: What if I am using a rental vehicle?
A: Paper logs for 8 days
Enter logs in ELD when done
If the rental will be in possession for more than 8 days then it is recommended a device be installed to stay compliant.
Q: If I am traveling outside the 150 air mile radius, what do I do?
A: Once you pass 150 air miles the driver must start using ELD. There are free add-ins available that can assist with switching to a new rule set from