Privacy Mode in Geotab

Fleet Privacy Mode is a feature that allows drivers and dispatchers to freely stop driving activity for selected vehicles from appearing in user interface and API. Privacy Mode is intended for market-specific instances that require the driver to have optional intervals of privacy, such as when using a work vehicle for personal time or taking a work vehicle home at night. Many municipal agencies offer take home vehicles yet need to keep the employees general home private.

With PM enabled, information related to the vehicles position, speed, and engine data will not be processed as usual. Driving data created by a vehicle in PM will be marked as private when being stored into a Geotab database. Any such data cannot be viewed in online or extracted from the API using normal means. In circumstances like accident events, the manufacturer can extract private data for a vehicle to assist with event reconstruction, provided Geotab is given permission to access this data. Prior to granting such permission to Geotab, the customer must ensure they have received all necessary consents from the driver of the vehicle in question.

Privacy Mode is currently a beta feature. As a beta feature, Privacy Mode is still undergoing development and may have a number of bugs related to reports, the map, the rules engine, and other parts of the fleet management system. Customers can request to participate in beta service but there is no support provided to resolve issues. Learn more about the GO System.

The Trips History page will indicate any trips made in Privacy Mode with an icon and the title Private trip. Trip data can be set to remain private for a period of time of totally excluded from the customer account.