Citizen Insights Drive Transparency and Safety
Give citizens up-to-date access to the status and of your fleet and location of operational vehicles such as snowplows, salt spreaders and waste removal to improve safety, communication and transparency.
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Citizen Transparency and Communication
Why do you need Citizen Insights?
Increase trust
Build trust and improve transparency with a simple, powerful service that requires no extra effort from your busy staff. Share metrics for proof of service and deliver first-rate service to your customers.
Stay in Control
Providing your constituents with information through a public portal helps keep them informed and safer. It also reduces the number of inquiries your team may need to respond to, reducing stress. You can control exactly what the public sees on the Citizen Insights map. For example, you can choose to show which streets are covered, but keep specifics of your operation for internal use only.
Reducing Inquiries Reduces Costs
Free up your contact centers and cut costs related to inquiries. Instead, point the public to Citizen Insights, where they can access valuable, up-to-date data to keep them informed and help them stay safe.
Easily Integrated and Embedded
Citizen Insights was designed for government. Deliver it in the manner that best suits your needs and meets your agency 511 initiatives. Use a turnkey, off-the-shelf website, or an iframe embedded link that can be integrated into your existing agency website.
Empowering your citizens
Intuitive and easy-to-use, Citizen Insights gives your constituents up-to-date access to relevant information for safe and efficient travel within your community. Just like checking the weather, accessing Citizen Insights can become part of a commuter’s daily routine helping them to travel to travel clear, serviced roads.
Positive Public Perception
A positive public perception is vital for any government operation and the same applies to a citizen portal. Sharing relevant and consistent data with Citizen Insights not only keeps your citizens safe and informed, it instills confidence in the performance of your fleet operations. Choose exactly what information citizens can monitor to keep it simple to ensure the safety of your drivers and first responders. And do it all from one easy-to-use platform.
Easy Implementation
Citizen Insights is a fully configurable, off-the-shelf solution for sharing valuable information from your Geotab platform. With two integration methods, you customize for your jurisdiction size, 511 approach and IT talent. Citizen Insights provides the tools your team needs to respond to changing conditions in real-time, ensuring the data displayed is always up-to-date.
Discover more features
Using telematics to boost winter operations
Learn how telematics can help boost winter operations efficiency for Public Works departments to better serve communities.
Public works fleet operations: Using telematics for planned, urgent and emergent activities
Whatever the situation, public works agencies are vital to our communities. Whether they are fogging for mosquitoes, plowing snow or patching potholes, their operation can be improved with telematics.
Telematics for public works operations
Dive into how telematics can help you fine-tune your public works fleet operations in this handy guide.
Commonly asked questions
Which emergency services vehicles does Geotab work with?
Geotab works with different energy service providers and their vehicles around the world. We support police, fire, ambulance and more. To learn more about Geotab’s police and first responders solution, Request a Demo today.
How can telematics technology help improve police and emergency responder fleet management?
Telematics technology can help keep your community safe. We have solutions at Geotab that can help you utilize your fleet’s data for operational insight based on actual movements, monitor driver and public safety with behavior reporting and coaching, plan optimal routes to prevent congestion and save money.
How can police fleet management improve driver safety?
What is federal police fleet management?
What are the advantages of using a tracker for a police or first response fleet?
Geotab GO devices and the MyGeotab platform can help police (or other first responder) vehicle dispatchers to identify the closest vehicle to a trauma or crime scene for the fastest possible response time.
Emergency services dispatchers need situational awareness to better allocate resources and protect drivers. With Geotab, emergency service resources can coordinate and communicate with each other quickly and easily, using accurate, near real-time data. Whether at the municipal, state or federal level, the integration of telematics data can be pivotal for the office of emergency response and boost the collaboration between first responders on duty.
Collisions and vehicles rendered inactive can be detected instantly. As such, additional personnel can be sent to assist an officer, EMT, or fire rescue team that needs assistance. Vehicle maintenance requirements can help many first responder teams to minimize their fleet vehicle down-time by identifying maintenance requirements and diagnosing minor mechanical issues before they become serious problems.
Can a GPS tracker be used in police vehicles?
Geotab GO devices and the MyGeotab platform can help police (or other first responder) vehicle dispatchers to identify the closest vehicle to a trauma or crime scene for the fastest possible response time.
Emergency services dispatchers need situational awareness to better allocate resources and protect drivers. With Geotab, emergency service resources can coordinate and communicate with each other quickly and easily, using accurate, near real-time data. Whether at the municipal, state or federal level, the integration of telematics data can be pivotal for the office of emergency response and boost the collaboration between first responders on duty.
Collisions and vehicles rendered inactive can be detected instantly. As such, additional personnel can be sent to assist an officer, EMT, or fire rescue team that needs assistance. Vehicle maintenance requirements can help many first responder teams to minimize their fleet vehicle down-time by identifying maintenance requirements and diagnosing minor mechanical issues before they become serious problems.