MyFleetistics Ordering Process

Ordering from Your MyFleetistics Account

The MyFleetistics ordering process might seem like a silly topic to address in a blog post, but with the number of new customers coming on board, and user changes in responsibility taking place, it seems that there are frequently new users placing an order in MyFleetistics for the first time.

The MyFleetistics Portal stores your order history, training resources, service agreements, invoices, and allows you to administer additional paid services like custom map links, weather layers, and our Fleetistics WEX Fuel Card. In addition, the portal displays a variety of condensed reports generated from your GPS tracking data and houses our support ticketing system.

MyFleetistics Ordering Process
MyFleetistics Ordering Process

Understanding Quotes vs Orders

When a client requests a quote, we enter it into MyFleetistics, your account management portal. The function of the portal is not only to display the quote for client review, but also for them to accept the quote which converts it into an order. This can be confusing to a new user, but it eliminates multiple steps.

Keep in mind, the MyFleetistics ordering process also includes a way for customers to initiate a quote by using the “Quick Order” menu on the left.  Add needed items to the cart and a quote will be added to your account. There is no need to call or email and it takes just 60 seconds to place follow-on orders.

We hope this post will be helpful and will serve as a valuable resource for new clients and old alike. If you have questions about the process or any of our products & services, do not hesitate to give us a call.

This 3-minute video will give you a bird’s eye view of completing a quote/order form using the MyFleetistics ordering process.

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Great Resources for Trucking Companies

Fleetistics strives to be one of the great resources for trucking companies at your fingertips today, but we cannot be all things to all clients. No company or organization can.

We have a great deal of expertise in using ELD platforms and maintaining compliance, but we are often asked questions about regulations that we do not have answers for. Just yesterday a client asked if OSHA or California DOT had DVIR requirements for medium duty vehicles that were different from what FMCSA requires for long-haul heavy-duty trucks. Quite frankly, we would expect they might, but reality is we have no idea.

A few great resources for trucking companies we all should know.

It can be very frustrating trying to find simple answers on regulatory sites like OSHA, and FMCSA. We cannot be experts on everything, so we go out of our way to look for sources we can trust. There are a variety of businesses and organizations that specialize in regulatory compliance services, but smaller trucking firms may not be able to afford their services. There are also web services that offer specific information like oversize load permit regulations that you can subscribe to.

Great Resources for Trucking Companies
Great Resources for Trucking Companies

We recently ran across a YouTube channel that was filled with brief videos on everything from what inspectors look for, to defining what constitutes an official “flat tire”, to how to properly log your driving time when running emergency loads under an emergency declaration. Most of the videos are under 2 minutes, providing clear and concise information.

Other great resources for trucking companies include:

  1. A provider that arranges connections between truckers and essential trucking suppliers.
  2. A provider that specializes in matching the right load to the right kind of truck. With appropriate weight limits.
  3. A provider for efficient routing. For some companies this might be Google maps, and for others it may be a more sophisticated routing and scheduling app.
  4. Contact with a law firm specializing in defending commercial trucking companies and their drivers, especially if vehicles are subject to the varying laws in multiple states.
  5. An insurance provider that specializes in providing liability coverage that covers the driver, their vehicle, the cargo being hauled.

We will continue to do everything we can to help our clients stay in compliance and find the resources for trucking companies that they need. If you have resources you can recommend, let us know so that we can share them with others.

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Winning Fleet Dashcam Technology – A Few Things to Consider When Investing

Submitted by Kim Spring, Fleetistics Business Analyst

Choosing the right commercial fleet dashcam technology today can be as hard as ordering off the 15-page menu at The Cheesecake Factory. There are many vendors that offer a plethora of options to choose from. Instead of focusing on brands of dashcams, in today’s blog, we will discuss some of the different features and benefits of different fleet dashcam technology to help guide you to choose the best dashcam for your fleet needs.

Fleet Dashcam “Must Have” List

The first step in determining what dashcam technology will work best for your fleet is to weed through the “must haves” and “don’t need” items. We recommend that the personnel involved in selecting the technology get together and determine the top 3-4 features that are going to maximize productivity and profitability with fleet dashcams. Some examples are front/forward facing cameras, AI technology, and safety vs. Insurance features. Having too many “must haves” may make it impossible to move forward. If you start with too many requested features, there may be no single solution that fits the mold. Once the “must haves” have been determined, it is also good to have a few “wants” or “would like to have” items so that as your organization grows, you know the fleet dashcam technology can continue to grow with you. This is an investment and the dashcams should continue to meet your ever-expanding company needs. We recommend this two-step process to our clients, and it is one of the reasons that Fleetistics offers a variety of options. One size does not fit all.

Fleetistics Dashcams

Your Goals For Fleet Dashcam Technology

Understanding what your goals are will help guide your organization toward the closest fit fleet dashcams available in today’s market. There are four traditional types of cameras:

  • Forward-Facing – Mounted on the windshield. Designed to capture collisions.
  • Dual-Facing – Mounted on the windshield. Designed to capture collisions as well as in-cab activity.
  • Exterior – Mounted on the exterior of the vehicles to capture a 360º view of the surrounding road.
  • Interior – Typically mounted in various places inside the vehicle or trailer to keep passengers or cargo safe and secure.

Once you understand these basics of fleet dashcam technology, there are additional features available and things to consider from a benefits perspective. If your organization is simply looking for dashcams for insurance purposes then a simple dual-facing camera would work without the bells and whistles. If the objective is safety, then a more robust solution that includes features such as AI (artificial intelligence) technology to pinpoint coachable behavior like cell phone usage, falling asleep at the wheel, and other distracted driving would be more appropriate. Back-up cameras are available with some systems as well.

dv6 fleet dashcam video

Additional Considerations

Other considerations to consider are as follows:

  • Installation – How difficult will the installation be? Do we have capable staff members or should we hire an expert installation technician (recommended)?
  • Storage needed – Some solutions (but not all) pool data meaning if one vehicle goes over but another is under, you would not go over the total data plan. Other solutions have set data plans per camera and may incur overage charges.
  • Reports – What type of reporting is expected from the solution? Many solutions offer event reporting based on programmed rules.
  • Integration – Is there an API available to use the camera data in other systems you use?

Investing For Maximum ROI

Finally, it is also important to consider the investment. Dashcam data typically ranges from a low end of $13.00 per month to as high as $50 or more per month (per vehicle). That does not include the dashcam hardware cost. There are some SaaS models available that have a lower initial investment and build the hardware price into the monthly cost per vehicle. Fleetistics recently introduced the first ever Pay-as-You-Go plan. This offers the same functionality as our standard plan without automatic uploads at a very low monthly base rate + cost per MB used. This is a great option for organizations new to cameras that aren’t sure how much data they will use, and don’t plan to look at the camera data unless it is needed like in the event of a collision. It allows you to pay only for the data you actually use.

No matter what the needs of your organization may be, there is fleet dashcam technology out there to meet your needs. Again no one size fits all, so it’s important to weigh the options and make an educated decision. We encourage our clients to utilize the tools provided and we are always here to help guide you in the best direction. For more information, please contact us at 877-467-0326 or www.fleetistics.com.
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How Can Tracking Equipment Save You Money?

Tracking equipment is an often overlooked segment of a total asset tracking and management program. It can be a massive task that can take hours, if not days. You may be familiar with the frustration of searching for lost equipment. Like most people, you don’t like doing it.  

But we have good news! 

The best way to monitor your assets has changed over the years. If you are still using pen and paper or software spreadsheets to manage your equipment, it’s time to modernize your approach. You may think the old ways work, but you’re losing money and time while the competition sweeps you off your feet.

If you want to discover how you can save money by tracking equipment with GPS and telematics software, then you’re in the right place.

Time is Money

Equipment tracking makes it easy to monitor your property and helps you get the most out of them. Your business can benefit greatly from an asset management solution like Fleetistics Asset Tracking because it helps your team watch a wide range of assets in real-time. That piece of equipment might be as close as a few miles away or as far away as several states. 

Finding missing equipment the old way takes too long, and those moments could be spent doing important tasks. Instead of wasting time calling around and doing the legwork to track down your equipment, when you use GPS tracking and telematics systems, all you need to do is check your dashboard and view its current GPS location.

The hours you save by immediately finding your assets make your team more productive. After all, the less time your assets float in limbo, the more they will be used to get another job done. 

With live data and analysis, tracking equipment is easy!

Trailer Tracker Asset Tracker

Keeping Better Records

Many businesses struggle to keep accurate records, and one human error can cost you hundreds if not thousands of dollars. 

But with equipment tracking software, you can save revenue by keeping perfect records. The information you collect will help you to run your fleet better. 

Managing a fleet demands meticulous record-keeping, including:  

  • What equipment you own
  • Financial Investment
  • Age
  • Total use
  • Mileage
  • Operating time
  • What’s been rented out
  • Who is responsible for the asset
  • Maintenance scheduling & performance
  • Damages
  • Repairs
  • Location
  • Destination

Now you don’t have to continue tracking equipment through long logs and piles of data. Keeping track of your assets and those changes is easier with the aid of GPS tracking and telematics systems. This data may be used to improve productivity and maintenance by calculating only what matters to you.

Geo Zones - Geofences

Prevent Loss and Theft with Tracking Equipment

Equipment tracking software can offer huge savings by lowering the risk of loss. The National Equipment Register (NER) estimates that construction equipment thefts are worth $300 million to $1 billion annually. Replacing expensive equipment can take an enormous toll on your yearly ROI. 

However, with a GPS tracker, you always know where your assets are. And when you use telematics software, all of your assets are always accessible. 

Using equipment tracking technology helps fleet managers have more control and awareness of how their assets are being used. 

Take, for instance, geofencing – you may designate certain zones where your equipment should be allowed, and the system sends notifications when those borders are crossed. This lets fleet managers know exactly where their equipment was and when, as well as where it is right now. 

This precise monitoring significantly decreases the chance of loss or theft.

Equipment Tracking in Tampa Bay with Fleetistics Solutions

Using advanced technology from Fleetistics to keep track of your assets is a priceless tool that can make your company more efficient and profitable. Tracking equipment using GPS tracking and telematics software guarantees that you are always up-to-date on what is going on and have complete control over the usage of all of your equipment.  

With that kind of power in your hands, you not only have full authority over your equipment but even more control over where your money is going. Speak to a friendly representative at Fleetists today to discuss what solutions are best for your business.

 

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Do You Protect Your Commercial Vehicles From a Staged Accident?

It’s a normal work day until a car recklessly turns into your lane and hits your commercial vehicle. When you both pull over to exchange insurance, they’re holding their neck and shouting at everyone nearby that you hit them.

You are the victim of a staged accident. 

As the police pull up, the other driver eagerly tells them a tall tale about how you “came out of nowhere and hit them.” They go on to insult your competence and claim that you may have been sleeping behind the wheel.

When the officer approaches you, you inform him that you have a telematics system, including a dashcam that captured what happened, and you are not at fault.

This is how you protect your commercial vehicles from a staged accident. 

Criminals look for drivers they believe are well-insured or easy targets and create elaborate plans to make an accident appear to be your fault. The scene can be so convincing that everyone sides with them, and your insurance has to pay for their “injuries” and vehicle damage.

Protect yourself against fraud like a staged accident

What is Insurance Fraud?

Insurance fraud is a serious threat for anyone, but businesses have more to lose. According to the National Insurance Crime Bureau, commercial vehicles are a prime target because they are more likely to be covered by a quality insurance plan. Knowing your driver is well-insured provides criminals with the perfect recipe to make a fraudulent insurance claim or sue your business. 

Some businesses have even removed branding from their vehicles altogether to protect their drivers! But in some jurisdictions, commercial vehicles are required by law to display the company name,business license number.

Who are the Frauds?

You may be surprised by who actually commits something like a staged accident! They are not performed by a con man faced with poverty but white collar business women and men. 

The FBI states that fraud (like a staged accident) is often practiced by an organized group of attorneys, medical practitioners, and insurance brokers, agents, or executives. These criminals are closely connected with insurance claims and can leverage the system to make money. Occasionally, repair shop owners will participate in this type of scheme too.

This is why the FBI also suggests that you should be wary if a stranger approaches you at the accident site and recommends a certain attorney or suggests that you seek medical attention from a specific doctor. These are warning signs that you are involved in a staged accident. 

fraud and staged accident protection

How Does Telematics Systems Protect Against a Staged Accident?

There are many areas that might be left open to interpretation during the claims process, either due to misunderstanding or fraud. However, the data that GPS tracking and telematics software provide will paint a clear picture for law enforcement and your insurance company.

So, what type of information can telematics systems offer up as evidence in the case of a staged accident?

  • Speed
  • Acceleration
  • Brake Data
  • Cornering
  • Vehicle Position
  • GPS Location
  • Seatbelt On/Off
  • Engine Status
  • RPM
  • Date
  • Time
  • In Cab Video Footage
  • Dash Cam Video Footage

Fleet tracking technology and software are used in collision reconstruction to better understand the events that took place before, during, and after a collision occurs. Because telematics data is science, it is extremely valuable.

Through real-time monitoring of vehicle and driver data, telematics systems offer businesses hard evidence surrounding an accident. The information recorded becomes a crucial tool to protect your drivers and your company. 

Preventing Accidents with Safe Practices

Although there are times when we can’t avoid an accident, the risk of being involved in a staged accident can be diminished with defensive driving tactics and safe practices. Good driving behavior can prevent a collision in most cases, even when criminals are plotting against you. 

Catching your driver’s bad behavior before it results in an accident and correcting it is key.  

Telematics data that are recorded and reported to your fleet management team may include:

  • Tailgating
  • Cell Phone Use
  • Hard Braking
  • Hard Cornering
  • Fast Acceleration
  • Speeding
  • And more…

Through driver coaching or training, your company can build a safe driving team that rarely experiences accidents, whether they are staged or not. With the Fleetistics GO Talk coaching system, our technology speaks directly to your driver to curb bad behavior on the spot! Make your messages as serious or playful as you want to, depending on your teaching style. Or use our automatic feedback buzzer as a simple warning.

GPS Tracking and Telematics Systems for Businesses in Tampa Bay, Florida, and Beyond

Quick overturns and training classes can be expensive. Cut your costs and gain employee loyalty by developing your team and protecting them. Teach drivers how to be safe without hovering over their shoulder, and defend them when they are the target of fraud with Fleetistics help!

If you live in the Tampa Bay area and own commercial vehicles, you need to learn more about Fleetistics GPS Tracking and Telematics Systems. Contact us today to discover what we can do to help protect you from a staged accident.

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